Shipping and Policy


1.Plant size  please see in the picture,it was showed with ruler.

2.Can request  Phytosanitary Certificate and Cites document charge fee 20 usd.

3.If order over 200 usd will provide free Phytosanitary Certificate and Cites document. 

If your order still are held by custom,We will send the replacement to you,

but if you dont want the replacement,We will refund 50% (it is  fair for seller and buyer together),

 
We will not refund for rotten plant  or We do not  accept return option.

All plants are healthy and strong, and will be securely packed and shipped in a hard box, they are sent bare root and clean of most soil . We will make every effort to ensure that the plants will arrive in good condition * while we ship we cannot garantee that they will not be damaged from

strike againt,termperatures and period of time.( Customer risk )

Plant size :please see in the picture,it was showed with ruler.

 ****** We are professional for the cactus and succulent.

 All of product are real things and very good.


 Shipping

 We ship by very safety and ship in Bare root only.

 We  Ship by registered airmail and  add tracking number for buyer

For register by airmail 15 usd ship within 15-21 business days after you make payment.
For EMS(Express mail) 55 usd will ship within7-10 days depend on process issue phyto and cites document.
   

Satisfaction guarantee : if you Receive  the product and you see that the cactus is dead (dead only),

Please send a photo to me and contact us for  a refund